Nadiana was an absolute pleasure to work with from start to finish. She was incredibly knowledgeable and always willing to answer my questions. As I was looking for my first bike, she really took the time to understand what I needed. After discussing my options, she recommended a different bike because the one I had in mind wasn't the best fit. Her advice was spot on! What really stood out to me was how she followed up the next day to see how I was enjoying my purchase and if I had any trouble unloading the bike. That level of care truly made a difference. I'm so glad I chose to come to Snow City—I couldn't be happier with my decision.

Recently came in for a service and it was a great experience. Maddy was my service advisor and was very kind, courteous and knowledgeable. I had a concern with throttle free play and it was fixed, the bike feels much better now! I also really appreciate the wash. Thanks!

First time buying a motorcycle, Sean understood all my concerns and made the whole process easy. Highly recommended and would definitely be coming back for my a second bike.
 

Parts staff were very helpful. They gave me options and explained the different products to me. Priced better than other dealerships. Ordered parts for me that arrived on time.
 

I bought a Yamaha Mt09 from Sean..great service..always polite and helpfull.. fair price with the customers best outcome in mind..I'd recomend Snow City to anyone
 

A great price online on my 2019 Kawasaki Concours led me to Snow City. My first contact with Snow City was with Norm. Throughout the sales process, he was a gentleman and a scholar. Norm is the kind of salesperson that everyone in sales should strive to be -- customer-focused, and not a hard-sell. The sales process was transparent and enjoyable... it was really a nice conversation. Despite the challenges of Covid19, Norm followed up with a solid tutorial for the bike's features upon delivery (as well as a review for things I forgot when I brought it in for its 1000 km service).The great thing that I have seen about Snow City is that all departments work well, and in concert. Carrie in the service department made my 1000 km appointment a smooth process, and was flexible when I had to reschedule. Even though her bike detailer was away for the day, she still did her best to buff up my bike and get some bug corpses off of it!Again, this is what I mean about a successful organization working in concert. I wanted some extra 'K Pass' programmable key fobs, so I emailed Norm. He passed the request on to Andy in accessories, and then to Carrie, since one of her technicians would have program those key fobs. Brilliant communication! Andy has also been very helpful in finding me a helmet visor I had given up on finding online.Snow City Cycle and Marine is an outstanding motorcycle dealership. Keep up the great work!
 

Bought my very first Motorcycle from Sean the salesman. I put down deposit for the Honda CBR500R the second day after visiting the store. Our interaction began with a very concise and truthful conversation between me and Sean. He basically asked me what my needs were and what I was looking for. Knowing I was buying my first motorcycle with very limited knowledge on sports bikes in general, he recommended what he thought was a good fit for me and the bike. Today, I think his judgment is still quite accurate. We went directly to the bike he suggested and we had another brief conversation about the specific bike. Also, I asked some general questions about insurance and performance...etc. The interaction as a whole was very short and concise. I felt that he was quite professional. With good knowledge of the industry in general and genuinely cared about my needs instead of trying to push the old inventory out the door.After I decided on the bike, I asked him many more questions and he was always there to answer them. I am quite happy with what I received. Both the CBR 500R and the service. I look forward to any future dealings we have.

I purchased a new Ninja 650 (2020) and was very happy with the service

provided by Sean Hearty. He is one the best sales rep and you will get

professional and friendly service. Highly recommended.
 

Thank you for those great parts i've ordered, very fast shipping.

I purchased a honda lawn mower 04/2020 and even with the covid-19 precautions in place everything went very smoothly.

Luigi looked after evrything!

I purchased a honda lawnmower 04/24/2020

I had very good experience even with the covid19 precautions in place !

Luigi looked after everything .

Amazing customer service, I"am located across the country and they are fast an effective with helping me get the parts i need to get jobs done.

Great experience great service fast service exactly what I was looking very friendly would recommend

I purchased a new motorcycle and my sales rep, Sean needs to be commended for his professional and courteous service. He made the whole experience a joy and took the time to look after me and my needs. Thank you Sean

With the assistance of Luigi, I just pulled the trigger on the purchase of a new Yamaha XSR 900 for pick up in the spring. Besides being by far the best price around, even better was working with Luigi. He treated my wife and I like we were long time friends. The world needs more Luigi's. So far so great. 5* plus.

I purchased a 2019 Ski Doo snowmobile in October from Sean. He's very knowledgeable on the product including service and operation. Everyone including parts and accessories personnel were helpful and took their time to explain. I would not hesitate to recommend SnowCity and especially Sean to anyone .

Have dealt with Susan Trombley in "ordering". She has gone above board to help me find the right parts for my bike of which I was having difficulty finding. She not only found what I was looking for, but supplied me with additional information which led me to purchasing via your company. She took the time to ensure that what she found was what I wanted/needed and sent me info to ensure that this was what I desired. From a customer standpoint, she went above and beyond to see that the customer got what they wanted and should be congratulated on her courtesy and professional attention to detail and follow-up. What a nice, refreshing attitude to come across nowadays! Thank you for all your assistance and I will not only recommend your company, but, will also make you my "go to" company for any parts I need. (with all respect, I hope to not need any, but, you never know!)

Larry Pearson